Terms of Service – So Fresh Charitable Trust

Effective Date: 1/10/2025

Welcome to So Fresh Charitable Trust (“So Fresh”, “we”, “our”, “us”). By accessing or using our website (sofresh.org.nz) you agree to these Terms of Service. Please read them carefully.

1. About Us

So Fresh Charitable Trust (Charity No: CC63305, NZBN 9429052482465) is a registered charity in New Zealand. Our mission is to provide free clothing, grooming, and confidence-building services to people in need.

2. Use of Our Website

  • Our website is provided for the purpose of sharing information about our charity, collecting donations, and connecting with supporters.

  • You agree not to use our website for unlawful, harmful, or fraudulent purposes.

  • We reserve the right to update, modify, or remove content at any time without notice.

3. Donations

  • All donations made via our website are final unless a refund is required by law.

  • Donations will be used to support So Fresh’s charitable purposes, including clothing drives, operations, and community programmes.

  • We are a registered charity, and donations may be tax-deductible in New Zealand. Please keep your donation receipt for records.

4. Intellectual Property

  • All content on this site (including logos, designs, text, and images) belongs to So Fresh unless otherwise stated.

  • You may not copy, reproduce, or distribute our content without permission.

5. Limitation of Liability

  • While we do our best to keep this website accurate and secure, we cannot guarantee uninterrupted access or error-free content.

  • So Fresh is not liable for any damages resulting from use of our website, except where required by law.

6. Links to Other Sites

Our website may include links to third-party sites. We are not responsible for the content, policies, or practices of these websites.

7. Privacy

We take your privacy seriously. Please see our [Privacy Policy] for details on how we collect, use, and protect personal information.

8. Contact Us

If you have any questions about these Terms, you can contact us:
📧 Email: hello@sofresh.org.nz
📞 Phone: 022 511 3545

Privacy Policy – So Fresh Charitable Trust

Effective Date: [Insert Date]

So Fresh Charitable Trust (“So Fresh”, “we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you interact with us online or offline.

1. Information We Collect

We may collect personal information from you when you:

  • Donate to So Fresh

  • Sign up as a volunteer or supporter

  • Contact us through our website, email, or phone

  • Participate in our clothing drives or programmes

This information may include:

  • Name, email, phone number, and address

  • Donation details (amount, date, method of payment)

  • Preferences for volunteering or supporting So Fresh

We will not collect personal information that is not necessary for our purposes.

2. How We Use Your Information

We use your information to:

  • Process donations and provide receipts

  • Communicate with you about our work, events, or opportunities

  • Manage volunteer involvement and support services

  • Comply with legal and reporting obligations as a registered charity

We will not sell, rent, or trade your personal information to third parties.

3. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

  • Online donation details are processed securely through trusted third-party payment providers.

  • Access to personal information is restricted to authorised trustees, staff, or volunteers who need it for their role.

4. Sharing Information

We may share limited information with:

  • Service providers who assist us with website hosting, donation processing, or communication (they are bound to keep it secure)

  • Government agencies or funders, but only when legally required or necessary for funding accountability

5. Your Rights

Under the NZ Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information if it is inaccurate or incomplete

  • Withdraw consent for certain uses (e.g., unsubscribe from emails)

To exercise these rights, contact us at:
📧 Email: [your email]
📞 Phone: 022 511 3545

6. Website and Cookies

Our website may use cookies to improve your experience (e.g., remembering preferences). You can disable cookies in your browser, but some parts of the site may not function properly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
So Fresh Charitable Trust
📧 Email: hello@sofresh.org.nz
📞 Phone: 022 511 3545